From Our Studio to Your Door
Every canvas is carefully crafted and shipped for free within the US. We stand behind our work with a hassle-free 30-day return policy.
Your Journey
From the moment you order to the moment it hangs on your wall
Order Placed
You'll receive an instant email confirmation with your order details and a preview of your portrait.
Crafted with Care
Our artists finalize your portrait. Each canvas is printed on premium materials and quality-checked before packaging.
On Its Way
Your canvas ships with tracking. We'll email you the tracking number so you can follow its journey.
Ready to Hang
Your canvas arrives ready to display — no assembly required. Just unwrap and find the perfect spot.
100% Happiness Guaranteed
30 Days to Fall in Love
If you're not completely thrilled with your portrait, return it within 30 days for a full refund. No questions asked, no hoops to jump through.
Free Returns
We'll email you a prepaid return label. Just repackage your canvas and drop it off — we handle the rest.
Damaged? We Replace It
If your canvas arrives damaged, we'll send a replacement immediately. You don't even need to return the original.
Quick Answers
How much is shipping?
Free for all US orders! No minimums, no catches.
How long does delivery take?
Total time is 8-12 business days: 3-5 days for production, plus 5-7 days for shipping.
Do you ship internationally?
Not currently — we're US-only for now to ensure the best quality and fastest delivery.
Can I track my order?
Yes! You'll receive tracking information via email as soon as your canvas ships.
How do I start a return?
Just email us at support@canvasmypet.app — we'll send you a prepaid label within 24 hours.
Still have questions?
Our team responds within a few hours — we're here to help.