Privacy Policy

Introduction

CanvasMyPet ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

We collect information you provide directly, including:

• Name and email address
• Shipping and billing address
• Payment information (processed securely by Stripe)
• Photos you upload for portrait creation
• Communications with our support team

Automatically Collected Information

When you visit our website, we automatically collect:

• Device and browser information
• IP address
• Pages viewed and time spent
• Referring website

How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Create your custom pet portraits
• Communicate with you about your order
• Send promotional emails (with your consent)
• Improve our website and services
• Prevent fraud and ensure security

Photo Privacy

Your pet photos are important to us. We use your uploaded photos solely for creating your portrait. Photos are stored securely and are not shared with third parties except our printing partners who need them to fulfill your order. You may request deletion of your photos at any time by contacting us.

Data Sharing

We share your information only with:

• Payment processors: Stripe, for secure payment processing
• Fulfillment partners: Prodigi, for printing and shipping
• Email services: For order confirmations and marketing
• Legal requirements: When required by law

Cookies

We use cookies and similar technologies to enhance your experience, remember your preferences, and analyze website traffic. You can control cookies through your browser settings.

Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your data
• Opt out of marketing communications
• Request a copy of your data

Data Security

We implement industry-standard security measures to protect your information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.